Luxury Travel to Vietnam and Indochina

Call Now: (84.4) 39 27 41 20.

OUR COMMITMENT TO YOU

We at Luxury Travel Ltd. have a long tradition of putting our customers first. We understand the benefits of an excellent working environment for our colleagues who add value to our company. We commit to provide you with the highest level of professionalism and top notch services, as well as fast, accurate and unique travel experiences for your clients.  More than that, we commit to acknowledge your every enquiry within 12 hours, and to make sure that you have custom tours
arranged within 24 hours, at the latest.

 

  “Best Service Tour Operator Award 2010”- Top Trade Services Award by the Ministry of Industry and Trades of Vietnam

 

  THE HIGHEST STANDARDS OF SERVICE AND PROFESSIONALISM
As a high-end tour operator and DMC, we set a very high standard in our company for the benefit of our clients. We are committed to operating with the highest standards of service and professionalism, while continuing to improve on the qualities that make us not just good, but great. Our job is to reward you and your customers with unique travel experiences, and we continue to raise the bar in order to exceed even the most sophisticated client‘s expectations. We listen carefully to our travel partners in order to deliver the right itineraries, experiences and services, in response to the demands of the changing market and the needs of customers.
  24/7 CONCIERGE SERVICE ON THE GROUND
We guarantee that you and your customers will have 24/7 support on the ground, and that each booking has one dedicated staff member from beginning to end. Customers have access to our offices around Indochina, Myanmar and Thailand and can call us around the clock on our customer hotline. Our team (both locals and expatriates) speak French, English and German, so we can handle international enquiries and fix any problem right away on your behalf.
  KEEP LEARNING TO KEEP GROWING
Travel advisors are well trained to become the ultimate luxury travel advisors and part of a team with great passion and a deep knowledge of tourism. Those who go through the training develop great pride in their company, expertise in luxury  accommodations, unparalleled salesmanship, and customer care and service skills without equal. Our excellent tour guides speak many different languages and become adept at working with Western travelers.We’ll help travelers satisfy their passion for travel by sharing our insider knowledge, while our connections will get them access to unique places and one-of-a-kind experiences.
  AN INVESTMENT IN PRODUCT DEVELOPMENT
Our purchasing team and product development ensures fresh, trendy and innovative products in the market. We often announce new tours in our five destinations (especially Indochina and Myanmar) and we negotiate with suppliers for the best rates. Our team visits and reviews all new luxury hotels and resorts to keep you informed, and to ensure that accommodations meet our luxury standards. Furthermore, many products are our signature packages and unique to Luxury Travel.
  WE KEEP YOU UPDATED ON THE BEST DEALS AVAILABLE
As a DMC, we have strong purchasing power with suppliers, including luxury hotels, resorts, cruises, trains, airlines, etc.  This means that we get the best deals available in the industry and we pass them on to our customers. So, if you need a quotation on your existing tour programs or a quotation for a last minute booking, send it to us, and we guarantee the best value for the money!
  OUR QUALITY ASSURANCE
Our slogan is “Serving Today’s Most Sophisticated Travelers”, and we seek to serve more than the average traveler. We have long-established relationships with our local luxury suppliers, ensuring not only competitive prices, but also quality service. To ensure the comfort of our travelers, we always use private transport when traveling by road. We have our own modern fleet of air-conditioned vehicles, ranging from a standard car to a 16-seat Mercedes Benz luxury van to a full size coach. Other modes of transport include private yachts, private jets, helicopters and luxury trains. We book accommodations appropriate to the type of tour selected and the client’s preferences. This can vary greatly, from boutique 4-star hotels bursting with character to luxury beach resorts. Whatever the selected standard of accommodation, we use the best at that level.We have visited our destinations, and have personally checked out the finest hotels, resorts and restaurants designed for discriminating travelers, so we guarantee that they will like what we suggest.
  RESPONSIBLE TRAVEL
Responsible tourism is defined as: “Travel conducted in such manner as not to harm or degrade the cultural or natural environment of the places visited. “Acting as a local and responsible tour operator, we aim to create better places for people to visit and better places for people to live. We are committed to making our business more sustainable and responsible. We believe that by taking measured steps to build corporate and social responsibility into every aspect of our business, we can reduce the negative effects of the travel industry on our environment, and accentuate the positive impact of tourism by working to preserve the destinations we love for future generations. We continue to explore innovative and positive ways to promote Southeast Asia, while showcasing the beauty of its countries through responsible travel. In fact, in 2008, Luxury Travel won an award for sustainable development, and we are confident that, with your help, more awards are on the way.
  WE CARE ABOUT YOU AND YOUR GUESTS
We will help you to sell more and worry less. We represent you and your company in each destination and protect your brand name and reputation. We understand how competitive the market is now and how customers are more difficult and demanding, wanting more value for the money, but expecting the highest level of service.  We offer you and your clients hassle and worry free service, with a commitment to providing the best services in each category. We pay attention to the details, while offering easy and convenient payment options and reasonable terms.  We make sure to clear our debt at the end of every month and we guarantee that your customers will be fully satisfied with our services.

 

  “Excellent Performance Award 2010”- The Guide Awards, Vietnam’s Leading Lifestyle and Travel Magazine

 

 

 

 

 

 

Live support

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Our brand's address

Brands in Argentina: Buenos Aires, Argentina

T: (0054-11) 4758-4854, E: es@luxurytravelvietnam.com

Brands in USA: 1085 Tasman Dr. # 42 Sunnyvale, Ca. USA 94089

T: 408-734-9922, E: usa@luxurytravelvietnam.com

Sales & Marketing Office (Europe) : Parkstraat 108 bus 71, 3000 Leuven - Belgium

T: +32 15 230 547, E: info@salesmarketingeurope.eu 

H. Office: 05 Nguyen Truong To Str, Ba Dinh Dist, Hanoi,Vietnam

T: +844.39274120, E: sales@luxurytravelvietnam.com

Brands in AUS:   12/99 Brookwater Drive Brookwater Old 4300 Au

T: +617 3814 5448, E: Australia@luxurytravelvietnam.com