FAM Trip 2019 with Luxury Travel


Nov 9, 2019 - Oct 15, 2019

A delegation of 46 European travel agencies made a familiarisation (FAM) trip to Hanoi – the capital of vietnam, on November 9... Read more

Frequently Asked Questions about Luxury Travel

Frequently Asked Questions about Luxury Travel

The Luxers

Luxury Travel Ltd. was founded in 2004 by Mr. Pham Ha, passionate traveler and entrepreneur. With more than 15 years of experience in the travel industry, he is a keynote speaker and luxury travel expert in Vietnam and around the globe. When Pham Ha saw the need for a tour company offering services that would specialize in high-end travelers, he didn’t hesitate for long. That’s how the idea of creating a travel company with an emphasis on ultra-luxurious experiences, privately guides and bespoke holidays came to life. As a lover of Arts, Writing, History and Culture, Pham Ha created personalized tours with an immersive approach to traveling.

Following this idea, Pham Ha also designed the Luxury Travel University programs for his colleagues to give them the most accurate training when serving high-end travelers from all over the world. The most crucial part of the business is through the travel agents, who advise and read on to the needs of the travelers. Everyone working at Luxury Travel has customer care and service skills without equal. Our Tour guides speak many languages and everyone, from managers, marketers, travel agents to guides and chauffeurs have one thing in mind: Touching Hearts of every traveler that chooses Luxury Travel.

The first TO and DMC in Vietnam

Having opened in 2004, we were the very first luxury tour operator and DMC in Vietnam. Based in Hanoi, with offices throughout Vietnam, Cambodia, Laos, Myanmar, and Thailand, we also have our own luxury vehicles, and representative offices in California, London, Berlin, and Sydney. Our company speaks your language having a polyglot team. We operate with confidence from our 14 years of experiences and solid partnerships fulfilling the most sophisticated client.

What we do?

We specialize in custom-made holidays. We provide high-end services for leisure travel, business travel and MICE serving a wide range of luxury travelers from 1 to 1000 people.

We can set up the perfect tailor-made holiday for couples and honeymooners, families, group tours, foodies, golfers or wellness and spa enthusiasts as well as many other travel interests. We take into consideration every little detail such as mobility issues or dietary restrictions and choose the most appropriate accommodation for every type of travelers.

Our Products

We invest a lot in product development, and constantly keep you up to date on the latest tours and trendiest products available in the region. Each tour is designed to capture the crème de la crème of culture and food in each region, allowing travelers to really get a feel of the places they visit. We live in the countries that we serve, and love Southeast Asia, which is why we strive to ensure that travelers experience the best of each country we specialize in.

Our Quality Assurance

We serve today’s most sophisticated travelers that seek the best of the best when traveling. We have long-established relationships with our local luxury suppliers, ensuring not only competitive prices but also a tested and approved quality service. To ensure the comfort of our travelers, we always use private transport when traveling by road.

Our Reputation

We are a 100% fully registered and privately-owned Vietnamese company. Our industry and consumer awards are the testimony to our excellent reputation and unbeatable experience in the region, and much of our business comes from referrals and business network recommendations. We’ll help travelers satisfy their passion for travel by sharing our insider knowledge, while our connections will get them access to unique places and one-of-a-kind experiences. Our customers have given us great feedback, and you can tell by our reviews on TripAdvisor. The company is proud of its 99% satisfaction rate and we have a repeat client rate of over 60%.

Our Business is Sustainable and Responsible

Responsible tourism is defined as: “Travel conducted in such manner as not to harm or degrade the cultural or natural environment of the places visited.“ Acting as a local and responsible tour operator, we aim to create better places for people to visit and better places for people to live. We are committed to making our business more sustainable and responsible in every way we can. By taking measured steps to reduce the negative effects of the travel industry on our environment, and accentuate the positive impact of tourism. We make sure that our tours don’t harm the environment and promote local business to help the community.

Our Vision

As the first high-end tour operator in the luxury tourism industry in Vietnam, not only we want to capitalize on our position, but also to develop and grow from it. Through joint-ventures and buying small niche companies in the luxury services industry, we are striving to be able to provide top notch luxury services in Vietnam and elsewhere. Our vision is to become the leading tour operator and DMC in Vietnam by our 15th anniversary in 2020 and one of Asia’s leading luxury tour operators, with a potential IPO thereafter.

Campany Information


International Trading Name in English: LUXURY TRAVEL CO., LTD.

Company Name in Vietnamese: Công Ty TNHH Du Lịch Sang Trọng Việt Nam.

Company Licence: 0102019356 issued by The Hanoi Department of Planning and Investment.

Tax Identification Number: 0101622092


Account No: 6276881

Name of Bank: ANZ Bank Ha Noi

Bank address: 14 Le Thai To Street, Hanoi, Vietnam

Swift Code: ANZB VNVX

International Luxury Tour Operator License: 01-074/TCDL-GPLHQT issued by the Vietnam National Administration of Tourism.

“Luxury Travel” is our branding name, registered by the National Office of Intellectual Property of Vietnam.

Luxury Travel Co., Ltd., Vietnam’s First Luxury Tour Company, offers you carefree luxury travel so you and your family can focus on the fun, not the details. Challenge your skills at the country’s most spectacular golf courses. Soak up the sun while being soothed by the sound of breaking surf. Hunt for high-fashion couture in the most elegant cities of Vietnam. Envision any vacation experience you want; name it, we deliver it in style.

Beaches, signature golf, spa destinations, fine cuisine, adventure, romance, tours to magnificent cities, family-friendly retreats, and sublime cultural experiences- the world of travel awaits you. Fly on a chartered plane or by helicopter, stay in an exclusive resort, a private-charted junk cruise in Halong Bay, luxury vacation home or a private residence club.

Luxury Travel Co., Ltd. (Vietnam), with head office in Hanoi, Vietnam is a 100% fully registered and privately-owned Vietnamese company. It was founded by luxury travel specialists since the 1990s when Vietnam had just opened its doors to worldwide tourism.

Our company is a fully-licensed and accredited full-service travel agency and inbound and outbound luxury tour operator. We are Vietnam’s First Luxury Tour Company. Our company excels in business and leisure travel. We offer services not only for tour operators and travels agents, MICE planners but also for leisure-free independent travelers worldwide.

Our Main Operations are:

  • Luxury Outbound Tour Operator
  • Luxury Inbound Tour Operator
  • Full Travel Service Agency
  • Culture Tours
  • Private Yacht Cruises
  • Family Travel
  • Romance
  • Wellness and Spa
  • Golf Holidays
  • Luxury Adventures
  • Custom Tours
  • Luxury Hotels/Villas/Boutiques Hotels/Resorts Reservation Service
  • MICE Travel Event, Meetings
  • Online/Internet Travel Service
  • Private Travel Arrangements for VIP Stars and Celebrity, Royal and Government
  • Sports Holidays
  • Luxury Transportation
  • Private Jet, Air Plane/Helicopter Charter
  • Limousine Service
  • Luxury Car Rental

For your reassurance, we are partners with numerous travel agencies and tour operators around the world, serving discriminating travelers. Many of them become our referrers or repeated clients.

We have won numerous travel awards, are proud of being a member of PATA, PATA, VITA, VECOM, and being designated by (VNAT) Vietnam National Administration of Tourism as their International Luxury Tour Operators and independent full travel service agency under the license 01-074/TCDL – GPLHQT.

We value and welcome all opportunities to work with travel colleagues around the world as their exclusive local tour operator in Indochina and the neighboring countries

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